Shipping Terms & Conditions

Thank you for shopping with Bootlegger Industries LLC. These Shipping Terms and Conditions govern the delivery of products purchased from our website. By placing an order with us, you agree to comply with these terms.

1. Order Processing

  • Orders are typically processed within 2-3 business days after payment has been confirmed.
  • Orders placed on weekends or holidays will be processed the next business day.
  • We reserve the right to delay order processing due to stock availability, security checks, or other unforeseen circumstances. If there are any delays, you will be notified as soon as possible.

2. Shipping Methods

We offer a variety of shipping options to meet your needs. Available shipping methods include, but are not limited to:

  • Standard Shipping: Delivery within 7 to 10 business days.
  • Expedited Shipping: Delivery within 5 business days.

Shipping costs will be calculated during checkout based on the shipping method, delivery address, and weight of the package.

3. Shipping Costs

  • Shipping costs are calculated based on the shipping method and delivery location. You will see the total shipping cost before completing your purchase during the checkout process.
  • Free shipping promotions may apply, in which case the applicable terms will be outlined on the website or at checkout.

4. International Shipping

  • We not offer international shipping. 

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number (if available) to monitor your shipment's progress.
  • Please allow up to 24 hours for tracking information to be updated in the system.

6. Shipping Delays

  • While we strive to meet estimated delivery times, please note that delays can occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues.
  • If your package has not arrived within the estimated time frame, please contact our customer service team for assistance.

7. Incorrect or Incomplete Addresses

  • It is your responsibility to ensure that the shipping address provided is accurate and complete.
  • We are not responsible for delays or non-delivery due to incorrect or incomplete address information. Additional fees may apply to reship the package if it is returned due to address issues.

8. Lost or Damaged Shipments

  • In the event that your package is lost or damaged during transit, please contact our customer service team immediately. We will investigate the issue and work with the carrier to resolve it.
  • Claims for lost or damaged shipments must be made within 5 days of the expected delivery date.

9. Returns and Exchanges

  • Please refer to our Return Policy for detailed information regarding returns and exchanges, including any applicable shipping costs for returned items.
  • If you receive a damaged or defective item, please contact us within 5 days of receipt to arrange for a return or exchange.

10. Customer Service

If you have any questions about our shipping policies or need assistance with your order, please feel free to reach out to our customer service team:

  • Email: bootleggerdiesel@gmail.com
  • Phone: (865) 730-3156
  • Website: BootleggerIndustries.com

Important Notes:

  • These terms may be subject to change, and we recommend reviewing this page periodically for any updates.
  • By completing a purchase, you acknowledge that you have read, understood, and agree to these shipping terms.